Q: How about the price of the paintings?
A: All of our fine art paintings are at true wholesale prices, directly from our oil painting factory! Only 5%-20% of the retailing price at galleries in your city!
Q: How many artists work for us? How many paintings we can paint every month?
A: Xiamen Best Art Oil Painting limited have over 100 professional artists to work for us.
Our monthly output includes over 1500 high quality paintings, 20,000 medium and commercial quality paintings.
Usually, boat shipping is our first choice for exporting paintings, especially for commercial-quality oil paintings.
Q: Do you have minimum order quantity for ship?
A: No minimum.
Q: Can paintings be reproduced in sizes other than the sizes that are listed in our price list?
A: Yes. Custom sizes are available. The width is up to 3.8 meters, no limit to length.
Q: Are your paintings painted by hand or by machine?
A: Our paintings are 100% handmade, at the same time we offer giclee canvas prints If you want giclee canvas prints, please contact us and let we know your order, then we will quote you the prices!
Q: Can't find what you want?
A: You can email us the picture which you want us to paint, or send us the link of the picture. We will quote you the price when we check the picture. If you do not have the picture, you can tell us the information you know about the paintings, such as the artist, art title etc. We will do our best to find the picture. It is our honor to serve you!
Q: Can I change the background or the head of the people in the paintings?
A: Of course! We will work on the paintings according to the customer's request! Some of our customers always like to put their own head pic onto the people in some famous works. Such as in the picture of Monalisa.
Q: Can we accept down payment to start painting?
A: Yes.
We would like to accept your down payment, 40% of the total to start to paint.
If you request we'll take pictures of the finished painting by digital camera and send you by email, you needn't pay the balance until youre satisfied with the quality. It's also the best guarantee for your money safe.
Q: What payment terms do we accept and how much are corresponding transfer cost for your ordered frame, oil painting & acrylic paintings?
A:
1) Western Union Telegraph(www.westernunion.com)
The money will arrive in 5-30 minutes. We are willing to share half of the bank charges if the production cost is more than US$1,000.
2) T/T (Telegraphic Transfer)
The money will arrive in 2-7 days.
3)C/C (Credit Card)
The money will arrive in 2-7 days if transfered from your bank. You can also transfer from www.westernunion.com or www.paypal.com online in a few minutes.
4) L/C(Letter of Credit)
We accept L/C for large-quantity orders.
5) Paypal online(www.paypal.com)
We accept the fastest paypal payment online. For more information, please check www.paypal.com.
Q: How we should do if you need pay high import tax to your customs, like Eastern Euro, Africa, South America?
A: For small quantity shipped by express, we always state proper value so neednt apply to the Customs.
Please inform us if the Customs in you country has special requirements. You may inquiry your Customs or foreign trade company for detailed information and necessary procedures.
For big quantity shipped by China Air post or by sea, you are supposed to apply to the Customs. You can inform us of specific ways to prepare necessary documents according to import requirements in your country.
Q: What about Package of the paintings.
A: The unstretched paintings are covered by a piece of thin film and are rolled into a hard cardboard tube;
Use carton for stretched or framed paintings;
Wooden crates for stretched or framed paintings in big sizes or big quantity.
Q: What methods of shipment do we use?
A: Sea, China Air Post, Global Express (UPS, DHL, TNT, Federal, EMS Express)
It needs 60kgs by air, and 200kgs by sea. If delivery by air and by sea, you have to clear the customs and bear the charge for clearing, and charge the fee of transportation from the port to your home.
Q: How long I can get my goods?
A: You may choose any transportation method according to concrete conditions.)
DHL, UPS, FEDEX, TNT: 3-5 days;
EMS: 4-7 days;
Air transportation: 7-15 days;
